SAP Knowledge Base Article - Public

3617045 - Create or Update Benefit Enrollments for Employee Master Data Changes not respecting past effective date - Employee Central

Symptom

Benefit Enrollment records are updated with the Employee Master Data Job Run date, even if the effective date is in the past. 

Environment

SAP SuccessFactors Employee Central

Cause

This is expected behavior. The "Create or Update Benefit Enrollments for Employee Master Data Changes" job will not create or update enrollments for a prior date. Even if the tracker record gets created wherein the Planned Job Run Date shows a past date, the job processes this record and creates or updates an enrollment record, only from from the job execution date.

Resolution

The Product Management Team is planning to enhance this but there is no time frame yet.

Meanwhile, as a workaround, if a record needs to be updated with a past effective date, this can be done via Import. The "Creating Automatic Enrollment Job for Benefit Master Data Changes" can also be ran with an specific past date.

See Also

Creating Automatic Enrollment Job for Employee Master Data Changes

Keywords

Create or Update Benefit Enrollments for Employee Master Data Changes, Job, Enrollment records, past effective date, Benefit Enrollment Import , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HCM Core 2505