SAP Knowledge Base Article - Public

3617055 - Formatting mismatch with comments in Candidate Application - Recruiting Management

Symptom

  • The text formatting and orientation in the comment section in Latest workbench is different compared to that of Legacy workbench.
  • The  text formatting and orientation in the comment section in Legacy workbench is different compared to that of Latest workbench.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open the application in the latest workbench. 
  2. Go to the Comments Tab.
  3. Observe that the formatting is not displayed and the text appears as unclear continuous text compared to Legacy.

OR 

  1. Open the application in the Legacy workbench. 
  2. Go to the Comments field.
  3. Observe that the formatting is different compared to Latest.

Cause

The New applicant workbench does not support the formatting used in the Legacy workbench as the new workbench supports rich text editor and uses HTML tag formats such as <b>, <p>, <i> etc.

If you think this would be a good feature for Recruiting Management, please, submit your idea on our Influence page for an Enhancement Request. You can also check the following KBA for more information on requesting an Enhancement: 11 - Would you like to shape & influence future releases of SAP Products?

Resolution

The New applicant workbench does not support the formatting used in the Legacy workbench as the new workbench supports text editor that uses HTML tag ( <b>, <p>, <i> etc. ) for formatting.

If you think this would be a good feature for Recruiting Management, please, submit your idea on our Influence page for an Enhancement Request. You can also check the following KBA for more information on requesting an Enhancement: 11 - Would you like to shape & influence future releases of SAP Products?

Keywords

formatting, comments, redesign workbench, applicant management, continuous text, HTML tags, legacy workbench, new workbench, text editor , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions