3617113 - General display name not updated when sending data with standard program - SAP SuccessFactors Platform

• You have enabled General display name option in your SuccessFactors system and have a standard program for sending data from SAP HCM to SuccessFactors: RH_SFI_SYNCHRONIZE_EMPL_DATA, this program has an option to send data via Middleware (via API).
• When sending employee's data, this will work when a new employee is exported (display name field filled in correctly, deriving First name and Last name.
• Issues arise when a First name or Last name of an employee is changed. Those changes happen on the SAP HCM side, then the data is exported to SuccessFactors (RH_SFI_SYNCHRONIZE_EMPL_DATA, Middleware, API) and the General display name is not updated, instead, the Old first name and last name stay in the field.

SAP SuccessFactors Employee Central SFAPI & OData Entities

general display name, RH_SFI_SYNCHRONIZE_EMPL_DATA, SuccessFactors, middleware, API, first name, last name, update, display name field, standard program, SAP PI integration, Employee Central, SFAPI, OData, replication, BAdI, json payload, purge, delete, custom fields, ECT-255284, display name , KBA , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , PA-SFI-TM , Integration with SuccessFactors BizX Talent Management , Known Error