SAP Knowledge Base Article - Preview

3617207 - PerfHis records set to "History" during Posting in Agent Performance Management

Symptom

When posting records with the same combination of CustomerNo, PerYear, and PerMonth, but different CustPolicyNo's, two records are created: one with Record Type set to "History" and the other to "Current." Neither record should have the Record Type set to "History."


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Performance Management

Product

SAP SuccessFactors Agent Performance Management all versions

Keywords

APM, ICM, PerfHis, PolicyID, CustomerID, Performance History, 2508, INS-36739. , KBA , CEC-SAL-APE , SuccessFactors Agent Performance Management , Known Error

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