SAP Knowledge Base Article - Public

3617229 - Field not becoming editable on Quote after setting editability

Symptom

When setting editability of a field for the Default Settings, when entering a Quote, field is not editable.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  • Setup -> Quotes -> Fields, Calculations, Layout -> Field Editability  
  • Choose Default Settings for User Type and Status
  • Turn Cart Comment Editable
  • Go to Quote
  • Field is not editable
  • Setup -> Quotes -> Fields, Calculations, Layout -> Field Editability  
  • Choose your user type and a status, set cart comment editable
  • Open a Quote in that status, Cart Comment is editable.

Cause

Expected Behavior.

Resolution

  • The settings configured in the Default Settings are used for new permission groups or new statuses that are made in the system 
    • Changes on this will not affect the editability of the other Status/Permissions groups
  • In order to set the editability for Status/Permissions already available in the system, it is needed to choose them and turn the desired field editable. 

Keywords

Default Settings, Editability, Editable, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2024