Symptom
On 1H 2025, a validation has been introduced to validate duplicate emails if Customer Data Cloud data migration job has been executed.
As part of this validation, few issues have been encountered:
- Manage Pending Hires process cannot be completed
- Error: An error occurred when creating a new internal candidate for the line (user ID 1234567). Please ask your administrator to ensure the candidate is created in the system.
- Internal Candidate Profile cannot be saved
- Error: Your Work Has Not Been Saved! Please correct the errors below.
- Concurrent Employment Candidate Profiles cannot apply or save the profile
Environment
SAP SuccessFactors Recruiting Management
Resolution
Engineering is working on a fix for these issues and adding a solution so we can keep the email validation and avoid these problems.
See Also
3523883 - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management
Keywords
CDC, issues, validation, Candidate, exists, with, same, email , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , Problem
Product
SAP SuccessFactors Recruiting all versions