3617262 - Archival business rule is archiving the task before the days configured in the archival business rule.

Offboarding processes getting archived before the days configured in the archival business rule.

SAP SuccessFactors Onboarding 2.0

SAP SuccessFactors Onboarding

1. Terminate the employee
2. Offboarding process gets created
3. Offboarding process gets archived before the days configured in the archival business rule

1. The Required (mandatory) tasks are completed
2. The offboarding tasks configuration is not assigned to the affected process (post termination date, the system considers this as no pending tasks in offboarding dashboard, hence changing the status to "Completed")
3. The offboarding tasks have not been triggered (post termination date, the system considers this as no pending tasks in offboarding dashboard, hence changing the status to "Completed")

Please make sure to complete all the offboarding steps configured in Process Variant such as Employer Data Review, etc in order to offboarding tasks to trigger, if there are no offboarding tasks triggered, after the termination date, the system fetches this process and make it eligible to change the offboarding process status to "Completed" as there are no required/mandatory offboarding tasks pending/In progress state and eventually archives the process prematurely, before the days configured in the archival business rule.

To summarize: If there are no Required (mandatory) offboarding tasks pending in the offboarding dashboard, system change the status of the process to "Completed" eventually archiving the process before the days configured in the business rule. 

Note:

How to check if the offboarding tasks is "Required"/mandatory:

• Admin Center > Manage Onboarding and Offboarding Tasks > Offboarding Programs
• Click on the Pencil icon in front of any offboarding program
• Check the "Required" column
• "Yes" means the tasks are required (if these tasks are completed or not triggered in the affected offboarding process, the system will change the status to "Completed" eventually archiving the offboarding process)

Additional Info (not relevant to this topic): The tasks which are "Required" in the Offboarding program, only these task's notification comes on assignee's/responsible user's homepage/To-Do tile.

@Support Team: Please refer Internal memo section for more information regarding this topic.

Onboarding, Offboarding, ONB, OFB, Archival rule, archival business rule, offboarding process, process, offboarding task configuration, processes getting archived prematurely, Required task , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Onboarding all versions