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3617277 - APS publishing server stop or restart while publications are running in BI Launchpad 4.x

Symptom

  • The APS server with the publishing Service is stopped or restarted while publications are running.
  • The issue is intermittent.
  • Happens when running many publications at the same time.
  • The publication finishes with this error:
    The publishing service was not started or was restarted while the publication job was running.
  • Dump log was created with the following error:

    A fatal error has been detected by the SAP Java Virtual Machine:

    Internal Error (.//src/hotspot/share/utilities/debug.cpp:436), pid=7808, tid=15032
    fatal error: OutOfMemory encountered: Metaspace alloc for size 265

    JRE version: Java(TM) SE Runtime Environment (8.0.341) (build 8.1.089)
    Java VM: SAP Java Server VM (8.1.089 11.0.16+000, Jul 11 2022 11:54:24 - 81_REL - optU - windows amd64 - 6 - bas2:334206 (mixed mode), tiered, compressed oops, parallel gc, windows-amd64)
    CreateCoredumpOnCrash turned off, no core file dumped


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

publication, publishing service, APS, stop, SAP BusinessObjects business intelligence, BI, JVM, MaxMetaspaceSize, restart, BI, dump , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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