Symptom
Some of the fields in LMS for certain entities, like users, items etc, display within parentheses (as shown in the image below).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log in to the LMS admin side
- Navigate to Learning Administration>People>Users
- Search for any User> open the user record
- Some of the fields are displayed within parentheses
Cause
This occurs because there is no description available in LMS for that field. This is expected behavior.
Resolution
The display format for the fields in LMS is: Description(ID).
For example:
- If the Division ID is 1 and the description is One, the display in LMS will be: Division: One(1)
- If the Division ID is 1 and the description is blank, the display in LMS will be: Division: (1)
Keywords
parentheses, description in brackets, ID, blank description, not showing value correctly, only ID is shown, fields, entity, LMS, records , incorrect value, display , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , How To