SAP Knowledge Base Article - Public

3617316 - Fields displayed for certain entitiesin LMS are within parenthesis

Symptom

Some of the fields in LMS for certain entities, like users, items etc, display within parentheses (as shown in the image below).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • Log in to the LMS admin side
  • Navigate to Learning Administration>People>Users
  • Search for any User> open the user record
  • Some of the fields are displayed within parentheses

Cause

This occurs because there is no description available in LMS for that field. This is expected behavior. 

Resolution

The display format for the fields in LMS is: Description(ID). 

For example:

  • If the Division ID is 1 and the description is One, the display in LMS will be: Division: One(1)
  • If the Division ID is 1 and the description is blank, the display in LMS will be: Division: (1)

Keywords

parentheses, description in brackets,  ID, blank description, not showing value correctly, only ID is shown, fields, entity, LMS, records , incorrect value, display , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning 2505