Symptom
The function 'Get Job Info String Field Value on Key Date()' is used in the accrual rule to retrieve a value from a field in Job Information. However, it is returning a null value.
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Create an accrual rule with function 'Get Job Info String Field Value on Key Date()'.
- Run the Time Off Calendar/ Time Account Process Simulator to trigger the accrual rule.
- Note that the function returns null value.
Cause
The string field configured in the Job Information is a picklist. This function is designed to support only plain String Fields. This will not support Picklist/ Foundation object.
Resolution
Configure the field as a plain string field and use the same in the function to return the value.
See Also
Keywords
null value, get job info string field value, key date, sap successfactors, employee central, time off, rule function, EC_TimeOff_AnnualLeave_Accrualv2, picklists, plain string fields, Get Job Info String Field Value on Key Date() , KBA , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , LOD-SF-EC-TIM , Time Off , Problem
SAP Knowledge Base Article - Public