SAP Knowledge Base Article - Preview

3617407 - "User in Collaborative Step" text appears when a form is only in one user's inbox in a collaborative step

Symptom

"User in Collaborative Step" text appears in PM inbox under 'Currently with' column when a form is only in one user's inbox in a collaborative step.

When forms are routed to the collaborative step, at first the username of the role defined on the first place in the respective route map is visible before anyone opens the form, but after opening it and hitting the Cancel or Save&Close button, the username gets switched to the "User in Collaborative step" text.


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Environment

SAP SuccessFactors HCM Core 2505

SAP SuccessFactors HCM Core 2411

Product

SAP SuccessFactors HCM Core 2411 ; SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals all versions

Keywords

SuccessFactors, SF, PM, performance form, "User in Collaborative Step", PM inbox, 'Currently with' column, collaborative step, C-step , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error

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