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SAP Knowledge Base Article - PreviewSymptom
- The email subject of the template is not copied automatically when composing a new email with an email template.
- This issue occurs when selecting an email template in Ticket.
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Environment
SAP Cloud for Customer core applications
Keywords
new feature, 2505, template subject, email subject, copy template subject, timeline, interaction facet, SAP Cloud for Customer, C4C, email template, ticket creation , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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