Symptom
- The following error is received while trying to connect to XDL dropbox using filezilla/CPI application: com.jcraft.jsch.JSchException: Auth fail for methods 'keyboard-interactive,publickey'
- Not able to connect to SFTP Server via CPI or Filezilla
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Environment
SAP SuccessFactors Sales Performance Management
- Incentive Management on Hyperscalers
Product
SAP SuccessFactors Incentive Management all versions
Keywords
SFTP, connection issue, SAP SuccessFactors, Incentive Management, com.jcraft.jsch.JSchException, Auth fail, keyboard-interactive, CPI, Filezilla, incorrect key, private key, reload key. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-COM-CDL , Express Data Loader , Problem
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