Symptom
The workflow tag [[CURRENT_OWNER] displaying approver' s manager in email notification when initiator=approver.
Environment
SAP SuccessFactors Employee Central: Workflows
Reproducing the Issue
- Configure a workflow with Role Type - Position Relationship.
- Initiate workflow ( initiator - UserA).
- Create position POS-A.
- Workflow is triggered to approver - UserA.
- Workflow Pending Action email notification is sent to UserA.
- The [[CURRENT_OWNER]] workflow tag shows - Approvers manager name.
Cause
This is expected behavior.
Resolution
- This is expected functionality as of the 1H 2025 release when "Enable Four Eye Principle" is NOT enabled in Platform Feature Settings, as confirmed by the engineering team.
- For Non-MDF workflows (EC HRIS elements), the workflow tag [[CURRENT_OWNER]] will display the manager of the subject user in the notification if the approver is the same as the subject user.
- For MDF object-based workflows (Position), the workflow tag [[CURRENT_OWNER]] will display the manager of the initiator who initiated the workflow in the notification if the approver is the same as the initiator.
See Also
Keywords
ECT-248484, workflow email notification, reporting manager, position creation, [[CURRENT_OWNER]], initiator equal to approver, initiator=approver, Approver manager, initiator = approver, approver = subject user, subject user same as approver, 1H2025, KI2505. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central 2505
SAP Knowledge Base Article - Public