SAP Knowledge Base Article - Public

3617574 - The workflow tag [CURRENT_OWNER] displaying approver' s manager in email notification.

Symptom

The workflow tag [[CURRENT_OWNER] displaying approver' s manager in email notification when initiator=approver.

Environment

SAP SuccessFactors Employee Central: Workflows

Reproducing the Issue

  1. Configure a workflow with Role Type - Position Relationship.
  2. Initiate workflow ( initiator - UserA).
  3. Create position POS-A.
  4. Workflow is triggered to approver - UserA.
  5. Workflow Pending Action email notification is sent to UserA. 
  6. The [[CURRENT_OWNER]] workflow tag shows - Approvers manager name. 

Cause

This is expected behavior.

Resolution

  • This is expected functionality as of the 1H 2025 release when "Enable Four Eye Principle" is NOT enabled in Platform Feature Settings, as confirmed by the engineering team.
  • For Non-MDF workflows (EC HRIS elements), the workflow tag [[CURRENT_OWNER]] will display the manager of the subject user in the notification if the approver is the same as the subject user.
  • For MDF object-based workflows (Position), the workflow tag [[CURRENT_OWNER]] will display the manager of the initiator who initiated the workflow in the notification if the approver is the same as the initiator.

See Also

Keywords

ECT-248484, workflow email notification, reporting manager, position creation, [[CURRENT_OWNER]], initiator equal to approver, initiator=approver, Approver manager, initiator = approver, approver = subject user, subject user same as approver, 1H2025, KI2505.  , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central 2505