SAP Knowledge Base Article - Public

3617594 - Add competency to Form feature displays Permissions issue when the processor is using Proxy

Symptom

Add competency to Form feature displays Permissions issue when the processor is using Proxy. The issue doesn't appear when processor is logged directly to the system. 

All required TIH permissions are granted per the guide Competency Section (with Talent Intelligence Hub) 

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Open the form when proxying.
  2. Attempt to add a competency.
  3. Observe the error: "Permission Denied. Check if you have the necessary permissions to view this data. Please contact your administrator for assistance." and competencies cannot be picked up.
  4. Open the form when logged in directly - it works as expected.

Resolution

The issue is planned to to be fixed with a patch:

  • preview systems: June 17th 2025;
  • production systems: June 19th 2025.

Workaround:

Until the fix, please work directly logged in instead of Proxying.

See Also

3617081 - Growth Portfolio and Talent Intelligence Hub not displaying if using proxy

Keywords

KI2505, proxy issue, proxying, competencies not showing, performance management form, direct login, add competency, add skill, Permission Denied, permissions, TIH, attribute, PTCH-47247, WSM-30307. , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , Known Error

Product

SAP SuccessFactors Performance & Goals all versions