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SAP Knowledge Base Article - PreviewSymptom
- Integrated Service Now and CLOUD ALM in Job & Automation Monitoring and incident is created
- Trying to get the Job Run ID in the Description and in Short Description on Service NOW Incident -> is this field available?
- Need to make adjustments in Mapping Management but do not know technical field name
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
SAP Cloud ALM
Product
SAP Cloud ALM all versions
Keywords
Cloud ALM, Job Monitoring, API, Service Now, Run ID. , KBA , SV-CLM-OP-JM , Job and Automation Monitoring Service , Problem
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