Symptom
- During the New Hire process in Onboarding, when completing the Personal Data Collection (PDC) step, the system does not trigger an error message requiring the user to set an emergency contact as Primary = Yes.
- External role has all necessary permissions to complete the step, including Emergency Information permission.
- This behavior may lead to records being submitted without a designated primary contact. This issue does not occur in other steps such as Final Review, where the validation behaves as expected.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Emergency, Contact, Primary, Personal, Data, Collection, PDC, Onboarding, Review, Validation, Missing, Happen, Error, Portlet, OBX, ECT-255189, Please set one record as primary record , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
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