Symptom
- When creating a copy of a WebI report, the Save As option is not responding when refreshing the folder structure.
- The “Save as” Windows appears but it does not show the folder structure so the refresh button must be clicked.
- The application starts loading, staying this way for long time and never responds.
- It happens with any report.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.3
- SAP BusinessObjects Business Intelligence Platform 2025
- Web Browser: Chrome & Edge
- WEB Application Server: TOMCAT
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
save as, web intelligence, WEBI, folder structure, tomcat cache, refresh button, application not responding, server logs, old information, clear cache, BI users, CMS DB, bottleneck, network trace, Azure Cloud , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem
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