SAP Knowledge Base Article - Preview

3617707 - WebI Application "Save as" option does not respond.

Symptom

  • When creating a copy of a WebI report, the Save As option is not responding when refreshing the folder structure.
  • The “Save as” Windows appears but it does not show the folder structure so the refresh button must be clicked.
  • The application starts loading, staying this way for long time and never responds.
  • It happens with any report.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • SAP BusinessObjects Business Intelligence Platform 2025
  • Web Browser: Chrome & Edge 
  • WEB Application Server: TOMCAT

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

save as, web intelligence, WEBI, folder structure, tomcat cache, refresh button, application not responding, server logs, old information, clear cache, BI users, CMS DB, bottleneck, network trace, Azure Cloud , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem

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