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3617738 - 'Zip file is empty' and errno 0 after trying cache when trying to upgrade Cloud Connector from SAP CC 2.17.2 to 2.18.0 version in Microsoft Windows

Symptom

When trying to upgrade Cloud Connector from SAP CC 2.17.2 to 2.18.0  version in Microsoft Windows you receive error message: "The installer was interrupted before Cloud Connector 2.18.0 could be installed. You need to restart the installer to try again."

On SCC traces you find below error message:

java.util.zip.ZipException: Open failed for “<directory>\scc20\log\scc_core.trc.xxxx.zip” with fd xxxx returning message 'zip file is empty' and errno 0 after trying cache.


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Environment

SAP Cloud Connector 2.18.0

Operating system Microsoft Windows

Product

SAP Connectivity service 2.0

Keywords

Zip, file, empty, scc, installer, interrupted,  with fd, 'zip file is empty',  errno 0 after trying cache , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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