Symptom
When performing actions on an entity screen, you might encounter the following errors:
- FAILED_PRECONDITION: Error while parsing response data for pre-hook external hook
- FAILED_PRECONDITION: Error while parsing response data for post-hook external hook
Upon checking the Logs tab in Extensibility Administration, you may also see errors such as: "You are not allowed to create the instance 'ABC/' in external hook." Note that 'ABC/' is just an example and may refer to any array.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
Keywords
Error while parsing response data for pre-hook external hook, pre hook, post hook, You are not allowed to create the instance, external hook, log, error , KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Known Error
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