SAP Knowledge Base Article - Public

3617905 - Originator Name Token is not Selectable in Offer Letter - Recruiting Management

Symptom

[[ORIGINATOR_FULL_NAME]] token is not selectable in Offer letter editing page.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the Offer letter editing page.
  2. Attempt to select the [[ORIGINATOR_FULL_NAME]] token.
  3. Observe that the token is not selectable or visible.

Resolution

This is an expected system behavior. [[ORIGINATOR_FULL_NAME]] token is not supported to be added as a token in Offer Letter, but this token can be added in recruiting email templates.

See Also

Available Tokens for Configuring Recruiting Email Templates - Guide

Keywords

RCM, originator name token, offer letter, [[ORIGINATOR_FULL_NAME]], token, visibility, job requisition, recruiting email templates , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions