3617936 - HANA Cloud could not be accessed due to Major Upgrade Event

• You noticed that application failed to access to HANA cloud with the following message:

  [hana] - Error: Could not establish connection for tenant 'undefined' due to error: Could not connect to any host: [XXX.hanacloud.ondeman.com:443 - Client network socket disconnected before secure TLS connection was established]"

• It has been confirmed that HANA Cloud was unavailable due to Major Upgrade Event
• You would like to know if it is possible to manually launch the upgrade without downtime before Major Upgrade Window to avoid such disruption in the future.

• SAP HANA Cloud

connection error, SAP HANA Cloud, client network socket, TLS connection, major upgrade event, pool configuration, transaction handling, system setup, tenant connection failure , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem