SAP Knowledge Base Article - Preview

3617943 - How to disable TOTP settings for a user: SAP Cloud Identity Services

Symptom

  • The customer is using SAP Cloud Identity Services.
  • They have enabled the TOTP for their applications.
  • After reinstalling the authenticator application, it is asking to add an account, but the QR code needed to add the account and login to the app is not being provided.


Read more...

Environment

SAP Cloud Identity Service

Product

SAP Cloud Identity Services all versions

Keywords

authenticator app, totp, provisioning login, QR code, IAS Admin Console, Multi-Factor Authentication, TOTP Settings, Identity Provisioning Service , KBA , BC-IAM-IDS , Identity Authentication Service , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.