Symptom
- The customer is using SAP Cloud Identity Services.
- They have enabled the TOTP for their applications.
- After reinstalling the authenticator application, it is asking to add an account, but the QR code needed to add the account and login to the app is not being provided.
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Environment
SAP Cloud Identity Service
Product
SAP Cloud Identity Services all versions
Keywords
authenticator app, totp, provisioning login, QR code, IAS Admin Console, Multi-Factor Authentication, TOTP Settings, Identity Provisioning Service , KBA , BC-IAM-IDS , Identity Authentication Service , How To
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