SAP Knowledge Base Article - Public

3618049 - "This page isn't responding" error on new workbench - Recruiting Management

Symptom

When viewing the new workbench, the page freezes followed by this error: "This page isn't responding"

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Home>Recruiting
  2. Click on job requisition
  3. Go to New applicant workbench
  4. Page is very slow to load and ends with an unresponsive error

Cause

WalkMe application is enabled

Resolution

Disable WalkMe application

See Also

2788698 - WalkMe for SAP SuccessFactors HCM Suite

Keywords

loading, redesigned, unresponsive, system slowness, performance issue, walkme functionality , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions