SAP Knowledge Base Article - Public

3618075 - Unable to launch form with Launch Form tool when using proxy

Symptom

When proxying, Launch Form tool is not working for launching forms.

Environment

SAP SuccessFactors Performance Management
SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Access your instance using your credentials
  2. Proxy as any user
  3. Go to Launch Forms tool and try to launch the form for any user (including the user you're proxying with)
  4. See no form is getting launched

Resolution

The fix for this issue is planned to be deployed with the P2 patch cycle.

  • Preview: 17-June-2025
  • Production: 19-June-2025

For other patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

Workaround

You can launch form using the Create Form option under Performance tab.

See Also

KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

Keywords

PM, Launch Form, Tool, Not working, Not Creating, PMGM, Performance, Management, Document, error, Unable to Create, SAP, SF, SuccessFactors, Forms not Visible, Release, Forms not Found, KI2025, , KBA , @release , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals all versions