3618157 - Internal hire pay component errors

Symptom

Issues with internal hires from RCM to EC, specifically with pay components.
System displays errors for certain pay components during the onboarding process for internal hires, even though the amount is sent from RCM.
Errors include "payComponentRecurring: Amount is required for pay component TVacAll" and "payComponentRecurring: Amount is required for pay component SALARY".

Environment

SAP SF Onboarding 2.0

Reproducing the Issue

Login to the instance.
Navigate to the Business Process Engine (BPE) tile.
Observe the error triggered for internal hire process related to the pay component SALARY.

Cause

The business rule DS_FTEProrate_forSalary is applied on the Pay Component SALARY and is being triggered during the internal hire process. This rule expects jobInfo.custom-string3 to be non-null or specific, and conflicts with the internal hire setup.

Resolution

There are four possible resolutions that can be considered:

Resolution Options:

Delete the Business Rule DS_FTEProrate_forSalary. If this rule is not required for other scenarios, you may delete it. This will allow the process to proceed without errors.
Ensure jobInfo.custom-string3 is not null. "jobInfo.custom-string3": {"EntityRecordFieldValue": {"rawValue": "null", "localizedValue": "null", "rawObject": "null"}}, this should not be the case.
Go to onboarding general setting > Disable the process setting.
In Manage Business Configuration > compInfo > Rule: DS_FTEProrate_forSalary, set the rule visibility for the following to No:

Onboarding
Edit UI (MSS / ESS)

Keywords

internal hire, pay component, SAP SuccessFactors Onboarding, RCM to EC, payComponentRecurring, SALARY, DS_FTEProrate_forSalary, jobInfo.custom-string3, Business Process Engine, BPE, Recruit-to-Hire Data Mapping , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Bug Filed

Product

SAP SuccessFactors Onboarding all versions