SAP Knowledge Base Article - Public

3618236 - Time Recording Profile Visualization - Visualisation field does not have the PDF file

Symptom

  • Visualization does not have the PDF under Time Recording Profile Visualization.
  • PDF file is not generated in Time Recording Profile Visualization.

Environment

SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Go to Manage Data.
  2. Creat New.
  3. Time Recording Profile Visualization.
  4. Enter details and Update Visualization as Yes.
  5. Save.

Resolution

Check if Open text is not configured and you have enabled the Open text switch: 

Switch in Provisioning

Enable OpenText Integration (Requires “Enable the Attachment Manager” and “Enable Generic Objects”) (Warning: this feature is for third-party storage provider OpenText integration only)

If you are not using open text, then ensure that open text switch in provisioning is disabled.

Setting up DMS in SF

  • Manage Documents - you can follow the steps provided in this section of the admin guide.
  • Third-party cloud storage vendors 
    • OpenText - follow the steps provided in this section of the admin guide

Keywords

KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Time Tracking all versions