SAP Knowledge Base Article - Preview

3618499 - How to enable the WhatsApp messaging channel in SAP Emarsys

Symptom

 Users may encounter challenges in setting up the WhatsApp messaging channel in SAP Emarsys Customer Engagement, often stemming from incomplete prerequisite configurations.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

Conversational channel, WhatsApp, Sinch, template approval, Meta , KBA , CEC-EMA-INT , SAP Emarsys Integrations , Problem

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