3618563 - Job description Rich Text Editor applies the default font Verdana when changing the font size - Recruiting Management

This KBA covers a known issue in the new Rich Text Editor introduced as part of the 1H 2025 release. When changing the font size on the job description in Recruiting, the Rich Text Editor applies the default font (Verdana), even if the change is not saved or reverted. This also affects the RMK job postings.

SAP SuccessFactors Recruiting Management

SAP SuccessFactors Recruiting Marketing

• Edit a Job Description on any requisition in Recruiting.
• Select one or more lines and change the font size from 12 to 14 for instance.
• Revert the change and save.
• See that the selected lines now use a different font on the external preview and on the RMK posting.

This is under investigation by our Engineering team.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.  

For More information on the limitation and known issues of the Rich Text Editor, please see the KBA below.

3602342 - Updated and Standardized Rich Text Editor in Recruiting - Recruiting Management

2171560 - How to be notified of new or updated SAP Notes or KBAs

Rich Text Editor, RTE, font size, RMK, postings, inconsistent, Verdana, default, default font, font issues, job description, job posting, Recruiting Management, 2505, 1H 2025, KI2505 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Bug Filed