Symptom
- In the product configurator: When searching for an attribute value with a square bracket in it's name and you input the square bracket, the dropdown list returns nothing.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Create Custom Table with one column
- Add multiple values (some with [ and some without)
- Create an attribute of type autocomplete attribute
- Source from the custom table created
- Add relevant steps (searchable, display...)
- Create a configurable product
- Add attribute to product
- Configure product
- Search for any value and see it being returned
- Search for [ and see no value returned.
Cause
The square bracket "[]" is not recognized. This is a confirmed bug.
Resolution
Expected to be resolved with the tentative release 2508.
Workaround: Use the regular bracket "()".
See Also
3487591 - Known Issues in SAP CPQ
Keywords
Autocomplete Attribute, Incorrect Value, Square Brackets, Bug, Workaround, Special Character , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2025