SAP Knowledge Base Article - Public

3618658 - Import Data Tool allows to record completion for future-dates classes

Symptom

The Import Data Tool allows completions to be recorded against future classes. Is this expected?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to Learning Administration > Manage User Learning > Add Learning History for Multiple Courses >
  2. At 'What kind of learning do you want to add to history?', select Class > search for a class that's scheduled to happen in the future > an error happens: "You cannot add a history record for the following class, as it happens in the future: classID" >
  3. Using the Import Data template for Learning History, add the item's details (including the info of the same class ID as in step #2 above) and a past completion date & time > schedule the job to add a new completion event > the job completes successfully >
  4. Navigating to the class's record > Registrations tab, the Completion Status is shown for the user.

Cause

As per our Engineering team, the Import Data Tool already has a validation step to prevent admins from recording completion for future-dated classes, when using future dates as the Completion date. However, when attempting to record a completion event for a future-dated class using a past completion date, the system is allowing it. That is, this edge case is currently not triggering any validation error.

Resolution

To address this defect and force the Import Data tool to also validate past completion dates for future-dated classes, a fix has been developed and is planned to be delivered within the b2511 release version as per the schedule available at Product Release & Road Map Information.

    Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

    See Also

    KBA 2251666 - Add to Learning History: grayed out button/not visible for managers or the class has not yet ended message

    Keywords

    sf, sfsf, lms, learning, import, data, tool, future, class, item, registration, completion, event, record, history, validation, error, LRN-198088 , KBA , LOD-SF-LMS-IMP , Import Data Tool , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

    Product

    SAP SuccessFactors Learning all versions