Symptom
- Creating a new form via Inbox, names appear in the drop-down as expected.
- When canceled and selected again, names do not appear.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors 360 Multi-Rater
Reproducing the Issue
- Login to Instance
- Navigate to Admin centre --> Performance
- Create a new form in the inbox.
4. Observe that names appear in the drop-down as expected.
5. Cancel the operation by using 'Discard' and create again.
6. Observe that names field is freezed.
7. Refresh the page and observe that names appear again.
Cause
This is Known Issue.
Resolution
This is a known issue and will be delivered as part of 2511 release
- PREVIEW : November 29, 2025
- PRODUCTION : December 6, 2025
As a workaround refresh the page.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Performance , creating a new form, Create , Form , Names , name, Employee , Drop-down , Canceled , Selected again, Select , Refreshing , refresh , Employee list , Cancel , start , Discard , KI2505, 2505 , 2511 , PMU-25201 , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM , Performance Management , LOD-SF-MTR , 360 Multi Rater , Known Error
Product
Attachments
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