SAP Knowledge Base Article - Public

3618730 - 1H2025_The load for the employee list is not running when you cancel and start again. 

Symptom

  • Creating a new form via Inbox, names appear in the drop-down as expected.
  • When canceled and selected again, names do not appear.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Login to Instance 
  2. Navigate to Admin centre --> Performance 
  3. Create a new form in the inbox.

           

     4. Observe that names appear in the drop-down as expected.

             

     5. Cancel the operation by using 'Discard' and create again. 

               

     6. Observe that names field is freezed.

             

    7. Refresh the page and observe that names appear again. 

Cause

This is Known Issue.

Resolution

This is a known issue and will be delivered as part of 2511 release 

  • PREVIEW : November 29, 2025 
  • PRODUCTION : December 6, 2025 

As a workaround refresh the page.

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See Also

Keywords

Performance , creating a new form, Create , Form , Names , name, Employee , Drop-down , Canceled , Selected again, Select , Refreshing , refresh , Employee list , Cancel , start , Discard , KI2505, 2505 , 2511 , PMU-25201  , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM , Performance Management , LOD-SF-MTR , 360 Multi Rater , Known Error

Product

SAP SuccessFactors Performance & Goals 2505

Attachments

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