Symptom
- Upload button is missing in the New Applicant Work Bench.
- The "Applicant Information" section in the latest workbench is not loading any fields for all applicants.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Access any applicant
- Switch to Redesigned workbench.
- Navigate to Resume and Document.
- Click Other Document
- Observe that there is no upload button
- Observe the Applicant information is not loading any fields
Cause
- The Multi Stage Application is disabled.
- However, field permissions are found in the Job Requisition template, not in the Application template.
Resolution
- Enable Multi Stage Application from provisioning.
- Once enabled, remove all field permissions from the Application XML and define them in the Job Req XML as per the RCM Implementation Guide.
Note: The ‘resume’, ‘coverLetter’, and ’statusId’ permissions must be retained in the Application template XML.
See Also
Keywords
upload button, Latest Workbench, single stage application, multi-stage application, field permissions, application template, job requisition template, upload, document upload, other documents , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors Recruiting all versions