SAP Knowledge Base Article - Public

3618807 - Upload Button Missing in Latest Workbench - Recruiting Management

Symptom

  • Upload button is missing in the New Applicant Work Bench.
  • The "Applicant Information" section in the latest workbench is not loading any fields for all applicants.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access any applicant
  2. Switch to Redesigned workbench.
  3. Navigate to Resume and Document.
  4. Click Other Document
  5. Observe that there is no upload button
  6. Observe the Applicant information is not loading any fields

Cause

  • The Multi Stage Application is disabled.
  • However, field permissions are found in the Job Requisition template, not in the Application template.

Resolution

  1. Enable Multi Stage Application from provisioning.
  2. Once enabled, remove all field permissions from the Application XML and define them in the Job Req XML as per the RCM Implementation Guide.

Note: The ‘resume’, ‘coverLetter’, and ’statusId’ permissions must be retained in the Application template XML. 

See Also

Job Requisition Application Status: Field Permission

Keywords

upload button, Latest Workbench, single stage application, multi-stage application, field permissions, application template, job requisition template, upload, document upload, other documents , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions