3619200 - Remittance Advice Not Created Automatically After Payment Media Run in Payment Management

• Executed a Payment Media Run which created a Payment Document ID XXX (where XXX is the Payment ID which has been created from the Payment Media Run) however the corresponding Remittance Advice has not been created automatically.
• In the Output History no Remittance Advice is visible.
• There are no erroneous Remittance Advices visible in the Output Status - Error View in the Application and User Management Work Center - Input and Output Management View - E-Mail and Fax Queues.

SAP Business ByDesign

1. Go to the Payment Management Work Center.
2. Go to the Payment Monitor View.
3. Show all Payments, search for XXX.
4. You can see Document ID XXX created on DD.MM.YYYY (where DD.MM.YYYY is the date the Payment Document ID XXX has been created).
5. Under Remittance Advice, the "Advice Required" Checkbox is not ticked and no Remittance Advice has been created in the Output History Tab of the Payment Document ID.

Expect that the "Advice Required" Checkbox should be ticked and the Remittance Advice should have been created in the Output History Tab.

There is a relationship between the Supplier Invoice Header Field "Payment Reason" and "Note to Payee" Field to be passed into the Payment Advice. Whenever the System finds a value maintained in the "Payment Reason" Field in the Supplier Invoice, it considers it as an unlimited value since it is a free Text Field and therefore avoids setting the indicator "Payment Advice Required" in the Payment Document. In this case (the value is maintained in the "Payment Reason" Field) no Remittance Advice will be created.

1. Ensure no value is maintained under the "Payment Reason" field in the Supplier Invoice so that the Remittance Advice will be created successfully via the Payment Media Run.
2. If multiple Supplier Invoices are involved make sure that the field "Payment Reason" is empty for all these Supplier Invoices.

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