SAP Knowledge Base Article - Public

3619205 - FTE Field propagation issue when having multiple workflow approvals at the same time related to job information changes.

Symptom

FTE incorrectly updated when multiple workflow approvals are executed at same time for employee job information history.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Choose an employee to update job information
  2. Change FTE field value and save the change. This will trigger a workflow approval.
  3. Do not yet approve this workflow and instead make another field value change in job change (Any other field that is not FTE) and save change.
  4. Now you have 2 workflow approvals waiting to be approved.
  5. Now approve the first workflow approval. You will see job information just update correct with new FTE value.
  6. Now approve the 2nd and last workflow approval. Note that for some reason the FTE field value changes back incorrectly to value that was set before all the changes.

Cause

This issue is being investigated by our engineering team.

Resolution

This is currently being investigated by our engineering team for a solution/fix to this issue.

Workaround: The issue can be avoided by not doing multiple workflow approvals at the same time. Also note that this issue is ONLY related to FTE field and not other fields.

Keywords

FTE, INC13300769 , KBA , LOD-SF-EC-JOB-FWP , Forward Propagation , Problem

Product

SAP SuccessFactors HCM Core 2505