Symptom
How to update the certificate for subaccount in Cloud Connector?
Environment
SAP Analytics Cloud
Resolution
- In SAP Analytics Cloud (SAC), navigate to System > Administration > Datasource Configuration, under SAP BTP Core Account, add the email ID associated with the account being used to refresh the certificate.
- Ensure that the user has the BI Admin/System Owner role in SAC.
- Verify that the S-user ID is not linked with a universal ID.
- Confirm that the user has the required "Cloud Connector Admin" role in the BTP cockpit.
- Use the same email ID to log in to 'SAP FOR ME'.
- Attempt to refresh the subaccount certificate in the Cloud Connector.
- Make sure to use the SAC email ID and the S-user password.
See Also
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/77eaf049d6dd4b79965981117eedd905.html?locale=en-US
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
cloud, connector, subaccount, renew, certificate , KBA , LOD-ANA-ADM , SAC Administration , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To
Product
SAP Analytics Cloud 1.0