Symptom
My Candidate Profile option does not work if you click on it from My Offers in external career site.
If you go to Job Alerts or Settings, this option works fine and it redirects to the Candidate Profile screen.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Cause
Minor user interface (UI) code issue.
Resolution
Engineering has considered it as a minor UI issue that will be fixed in the upcoming releases.
There are two possible workarounds to open "My Candidate Profile" from the offer page:
- Use the "Back to Profile" button
- Enable the Reimagined Candidate Experience
See Also
Keywords
RCM-152058, button, portal, screen, UI, my profile , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem
Product
Attachments
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SAP Knowledge Base Article - Public