SAP Knowledge Base Article - Public

3619238 - My Candidate Profile option does not work if you click on it from My Offers in external career site - Recruiting Management

Symptom

My Candidate Profile option does not work if you click on it from My Offers in external career site.

If you go to Job Alerts or Settings, this option works fine and it redirects to the Candidate Profile screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

Minor user interface (UI) code issue.

Resolution

Engineering has considered it as a minor UI issue that will be fixed in the upcoming releases.

There are two possible workarounds to open "My Candidate Profile" from the offer page:

  • Use the "Back to Profile" button
  • Enable the Reimagined Candidate Experience

See Also

3598188 - Reimagined Candidate Experience - Recruiting Management

Keywords

RCM-152058, button, portal, screen, UI, my profile , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png