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SAP Knowledge Base Article - PublicSymptom
After acquiring Customer Data Cloud access via SuccessFactors Recruiting, access to Webhook functionality does not appear in the CDC Admin Console.
Environment
- SuccessFactors
- Customer Data Cloud
- CDC Admin Console
- Webhooks
Reproducing the Issue
View the CDC Admin Console dashboard after acquiring Customer Data Cloud access via SuccessFactors Recruiting.
Cause
Webhooks is not a supported feature via SuccessFactors Recruiting. Supported features can be found here.
Resolution
If you wish to expand to additional Customer Data Cloud features please contact your sales associate and update your contract. If access issues persist after this step is completed please contact support for further troubleshooting.
Keywords
SuccessFactors, Customer Data Cloud, CDC Admin Console, Webhooks , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem
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