SAP Knowledge Base Article - Preview

3619283 - Unable to launch Learning Story reports

Symptom

When selecting the LMS connection in SAC, some errors are happening. For example:

  • We are unable to find the data required to build a query.
    For assistance, please contact your administrator or the SAP Product Support team, if needed.
    You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration.

  • We found an error while creating the query in the database.
    For assistance, please contact your administrator or the SAP Product Support team, if needed.


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Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors Analytics

Product

SAP SuccessFactors Analytics Data Product all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions

Keywords

sf, sfsf, lms, sac, error, connection, story, report, analytics, learning, We are unable to find the data required to build a query, We found an error while creating the query in the database, You were not automatically logged on to the remote data source, Please ask your administrator to verify the SAML Single Sign On configuration, Error creating DB connection, BizX-LMS integration is not sealed for this tenant, so JWT token validation not possible , KBA , LOD-SF-LMS-SAC , Stories for Learning , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

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