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SAP Knowledge Base Article - PreviewSymptom
When accessing some of the Merchandising features of Intelligent Selling Services for SAP Commerce Cloud the following error appears:
- Error message: "Failed to train the machine learning model. Check if the catalog is synchronized and if there is enough product views and order data. If the issue persists, contact system administrator."
But when checking your catalog and configuration all is right configured.
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Environment
- SAP Commerce Cloud
- Intelligent selling services for SAP Commerce Cloud
Product
SAP Commerce Cloud all versions ; intelligent selling services for SAP Commerce Cloud all versions
Keywords
mix, personalized, machine learning model, page view events, SAP Commerce Cloud, Intelligent Selling Services, product views, order data, trending search terms, traffic generation , KBA , CEC-CDS , SAP Commerce Cloud, context-driven services & ISS , Problem
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