SAP Knowledge Base Article - Public

3619316 - Supplier invoice approval status showing as "Scheduled for Approval" in SAP S/4HANA Cloud Public Edition

Symptom

Supplier invoice approval status is showing as "Scheduled for Approval". The work item is not displayed in My Inbox.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The workflow has been suspended by the approver by clicking the "Suspend" button in My Inbox. Suspended workflows will be removed from Inbox and will automatically reappear in the Inbox for processing when the suspend date is reached.

Resolution

The suspended workflow can be tracked and resumed in app My Outbox

See Also

KBA 3326710 - Tracking the suspended workflows

Online help about My Outbox: https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/b5fdbfa44aab49acba6443c91e3e7197.html?locale=en-US

Keywords

supplier invoice, scheduled for approval, suspend workflow, My Inbox, My Outbox, SAP S/4HANA Cloud Public Edition, invoice verification, workflow suspension, invoice status , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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