SAP Knowledge Base Article - Preview

3619323 - Can't access the Promotion Management on CMC - The object with ID Ad7w68IutB5BjpD7GO8DWC4 does not exist in the CMS

Symptom

  • Error when clicking on Promotion Management on CMC
    • Sorry, the Promotion management application is unable to process your request
      The error from the server is: com.crystaldecisions.sdk.exception.SDKException$InvalidObjectID: The object with ID Ad7w68IutB5BjpD7GO8DWC4 does not exist in the CMS or you do not have the right to access it (FWM 02020) at com.businessobjects.


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Environment

  • BusinessObjects Business Intelligence platform 4.3
  • BusinessObjects Business Intelligence platform 2025

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

access error, CMS, FWM 02020, DFO file, corrupted, Promotion Management, cleanup, Ad7w68IutB5BjpD7GO8DWC4  , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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