SAP Knowledge Base Article - Public

3619412 - Single Record Approval is Approved but the related Employee Time Sheet Entry is still in To be Approved status

Symptom

Single Record Approval workflow has been approved but the related employee time sheet entry still shows "To be Approved" status.

Environment

  • SAP SuccessFactors Time Tracking
  • SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  1. Create multiple Single Record Approval attendances in the same time sheet. 
  2. Approve these attendance request workflows within a short period.
  3. Check the Approval Status of object Attendance Request showing Approved. 
  4. Check the employee time sheet entry approval status is still "To be Approved". 

Cause

Several Single Record Approval workflows of the same time sheet were approved within a very short period, due to the parallel update of the same time sheet, the employee time sheet entry approval status was not updated successfully.

Resolution

Please choose one of the following solutions: 

  • Withdraw the single record approval and submit again.
  • Change the Approval status of Employee Time Sheet Entry from Manage Data.

Keywords

attendance request, approved, time sheet, to be approved, tms, discrepancy, approval status, manage data, withdraw approval, SRA, time sheet, inconsistency, TIM-42111 , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Time Tracking all versions