SAP Knowledge Base Article - Public

3619458 - Unable to change Images in CSB when accessing from Bizx with non-en_US locales - Recruiting Marketing

Symptom

The Image Selector is not responsive when accessing CSB from Bizx for non-en_US locales.
The behaviour occurs for all iterations of the image selector in CSB (Components, Styles)

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the Bizx instance 
  2. With a non-en_US locale, in admin Center, Select Manage Career Site Builder 
  3. Navigate to any configuration section involving images (image components, global styling configuration page...)
  4. Click on Change image
  5. No error is shown on the page but the expected menu with the list of existing images and the upload image option does not open.
     
      

Resolution

We are aware of the issue and are working on resolving it.

There is a workaround to use url parameter nowrap=1 eg https://bizx.stage.jobs2web.com/sitebuilder/?nowrap=1 or en_US locale.

Another workaround is to switch locale to English_US in Bizx before accessing CSB to upload/change images.

 
 

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Keywords

CSB Image selection, Image component , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Bug Filed

Product

SAP SuccessFactors Recruiting all versions