SAP Knowledge Base Article - Public

3619598 - Security considerations for data store in SuccessFactors integration with MS Teams

Symptom

  • What are the security considerations when integrating SuccessFactors to MS Teams?
  • Is there any guidance in terms of security and data store for the Work Tech integration to Microsoft 365?

Environment

SAP SuccessFactors HCM

Resolution

From SuccessFactors side, no user information or users' business data produced in Teams (such as chat messages or calendar events) is read or accessed.

  • In terms of the exchange of user information between SuccessFactors and Teams, Microsoft stores data for messages (bot messages and notifications, not the homepage tab), so it can be displayed in multiple devices, but do not actively store any data. 
  • Any pop-up message that appears in the Microsoft Teams SuccessFactors app (to authenticate, etc,) does not get stored by Microsoft. 

Further details can be checked with Microsoft Teams support. 

For a full overview on the integration data exchange, please check the Help Portal guide SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

See Also

SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

Keywords

security, sap successfactors, MS teams, integration, data storage, data exchange, user identifiers, task notifications, profile data, HR-related data, data protection, sf , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions