SAP Knowledge Base Article - Preview

3619633 - In SBPA Test Mail Sends Successfully but Process Fails With 'Could not send email' Message

Symptom

  • Mail error when running workflow from SBPA, the test mail in SBPA is working
  • "Could not send email: The server 'mail.example.com' could be reached, but the login with the given credentials failed. Verify that the credentials are valid for the server."


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Environment

  • SAP Build Process Automation (SBPA)
  • SAP Workflow Management

Product

SAP Build Process Automation all versions ; SAP Workflow Management all versions

Keywords

mail error, workflow execution, sap build process automation, smtp mail destination, credentials invalid, bpmworkflowruntime_mail, sap_process_automation_mail, authentication error, email sending, control tower, workflow mails, consolidate destinations , KBA , LOD-BPM-WFS , Workflow Service Runtime / Editor , BPI-PA , SAP Build Process Automation , Problem

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