SAP Knowledge Base Article - Public

3619702 - MDF portlet issue in Latest People Profile: default screen not found

Symptom

  • MDF portlet shows the error: "Looks like something went wrong." "Please try again. If the issue persists, contact your system administrator."
  • The error code is 400 and when hovered over, it states "Default Screen Not Found".

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Migrate to the Latest People Profile.
  2. Access custom objects.
  3. Observe error code 400 with the message "Default Screen Not Found"

Cause

The error suggests that there is no valid configUI attached to the object definition. In the legacy People Profile, administrators could select the Config UI or Screen ID. However, now it has to be configured on the Default Screen field in Admin Center Configure Object Definitions page.

Resolution

To resolve this issue, please follow the steps below to add the default screen on the object level:

  1. Select the object.
  2. Make correction.
  3. Select the Default screen.
  4. Save.

See Also

MDF Configurations for Latest People Profile | SAP Help Portal

Keywords

mdf, portlet, ppx, error code: 400, default screen not found, sap successfactors, custom objects, visibility issue, admin center, configure object definitions, configUI, screen ID , KBA , LOD-SF-MDF-PP3 , MDF on People Profile , Problem

Product

SAP SuccessFactors Platform all versions