SAP Knowledge Base Article - Public

3619734 - Error When Creating Supplier Invoice from Document Compliance Monitor view

Symptom

Error displayed in system when you create invoice from the incoming document received from PEPPOL

  • Save failed
  • Quantity is not defined
  • Tax amount differs from calculated tax amount
  • Tax code missing
  • Product, product category, or G/L account missing for item
  • Purchase order not found
  • Document creation failed

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center
  2. Go to Document Compliance Monitor view
  3. Select "All Incoming Documents"
  4. Select relevant entry and view
  5. Click "Create Incoming Invoice"
  6. Error appears

Cause

The payload has the "Unit (Unit of Measurement)" which is not active in the system. Hence the system is displaying the error when creating the invoice.

Example: "Each" is the unit used in the payload for the quantities and this is unit is not active in the system.

Resolution

You can find the Quantity Units which are active in your system in your Business Configuration:

  1. Go to the Business Configuration work center:
  2. Select the Overview view.
  3. Search for Quantities and Units of Measure.
  4. Open the fine tuning activity Quantities and Units of Measure.
  5. Select the Trading Units of Measurement hyperlink.
  6. Filter for the Unit
  7. You can see the Activation Status "3 - Blocked".
  8. Change the status to "2 - Released"
  9. Click "Save and Close"

Now go back to the Document Compliance Monitor view and create the supplier invoice for the received document.

The entries will be saved successfully and the supplier invoice will be created.

Keywords

Error in Document Compliance Monitor view; Supplier invoice error in Document Compliance Monitor view; PEPPOL supplier invoice; PEPPOL incoming document error; , KBA , SRD-SRM-SI , Supplier Invoicing , Known Error

Product

SAP Business ByDesign all versions