Symptom
Symbolic link created for "/hana/data/xxx/mnt/hdb" file, moving back to default location gives below mentioned error:
Wrong savepoint version: Found xxxx but must not be newer than xxxx
Trying to restart the tenant db gives below mentioned error:
Could not execute 'alter system start database xxx' in 9.202 seconds .
SAP DBTech JDBC: [2]: general error: Database could not be started;start databaseServer for database=7 on : hanaxxx:3xx58 failed
indexserver_xxxxx.crashdump.20250604-125918.3189694.trc
=========================================
Crash protocol for PID 3189694
Rundirectory: /usr/sap/xxx/HDB/xxxxx
Process start time: 2025-06-04 12:59:15 351 Local
Exception time: 2025-06-04 12:59:18 844 Local
SectionTimeout: 30sec
KillTimeout: 300sec
=========================================
[CRASH_STACK] Stacktrace of crash: (2025-06-04 12:59:18 849 Local)
----> Pending exceptions (possible root cause) <----
--- Pending assertion:
exception 1: no.3020047 (DataAccess/PageAccess/impl/ConverterImpl.cpp:2154) TID: 3190055
Wrong savepoint version: Found xxxxx but must not be newer than xxxxx
exception throw location:
1: 0x00007fddf0dd7ca2 in PageAccess::ConverterImpl::load(DataAccess::SavepointVersion const&)+0xb20 at ConverterImpl.cpp:2154 (libhdbdataaccess.so)
2: 0x00007fddf10af5e4 in DataAccess::PersistentSpaceImpl::loadConverters(bool, DataAccess::SavepointVersion const&, DataAccess::SavepointVersion const&, DataAccess::SavepointVersion const&, bool)::ConverterLoadJob::run(Execution::Context&) [clone .lto_priv.0]+0x10 at PersistentSpaceImpl.cpp:658 (libhdbdataaccess.so)
3: 0x00007fddee9c0d08 in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x1614 at JobExecutorImpl.cpp:1144 (libhdbbasis.so)
4: 0x00007fddee9acc3a in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x336 at JobExecutorThreads.cpp:375 (libhdbbasis.so)
Many corrupt dumps can also be seen like:
indexserver.perspage.xxxxxxx00009000095f69c0P.0.corrupt.dmp
Read more...
Environment
SAP HANA PLATFORM EDITION 2.0
Keywords
corrupt, persistence, savepoint, wrong, failed , KBA , HAN-DB-ENG , SAP HANA DB Engines , HAN-DB , SAP HANA Database , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.