SAP Knowledge Base Article - Preview

3619913 - CDC-CDP Integration - profiles in CDP are not in sync when setting a Null value in CDC accounts

Symptom

Customer Data Cloud (CDC) and Customer Data Platform (CDP) Integration

When setting a Null value in an account in CDC, the CDP source real time event does not properly update the same profile with the Null value. Instead, the profile still shows the old value.


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Environment

  • SAP Customer Data Platform
  • Integration - CDC-CDP
  • Events

Product

SAP Customer Data Platform all versions

Keywords

cdp, integration, cdc, ingestion, realtime, real, time, event, missing, null, empty, blank, schema , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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